Free SHRM-CP Practice Questions
10 free, exam-style SHRM Certified Professional (SHRM-CP) practice questions with answers and
explanations. No signup required. Work through them below, then take the
full free SHRM-CP practice test to study every exam domain.
Question 1
An employee reports sexual harassment by their manager. However, the employee asks HR not to take any action and says they just wanted someone to listen. The HR professional should:
- Tell the employee they cannot help without a formal written complaint
- Respect the employee's wish and take no further action
- Explain the organization's legal obligation to investigate and initiate the process
- Fire the manager immediately based on the employee's report alone
Show answer & explanation
Correct answer: C - Explain the organization's legal obligation to investigate and initiate the process
Question 2
An organization hires 50% of male applicants and 35% of female applicants. Using the 4/5ths rule: 35% ÷ 50% = 0.70 = 70%. This indicates:
- No adverse impact exists because both groups are being hired
- Adverse impact may exist because 70% is below the 80% threshold
- The organization demonstrates fair hiring practices across gender groups
- The calculation method is inappropriate for determining adverse impact
Show answer & explanation
Correct answer: B - Adverse impact may exist because 70% is below the 80% threshold
Question 3
A group of non-union employees discusses their pay rates during a lunch break. A manager tells them to stop talking about compensation. This manager has:
- Followed proper management protocol
- Only violated policy if the conversation occurred during work hours
- Acted appropriately to maintain salary confidentiality
- Likely violated NLRA Section 7 protecting wage discussions
Show answer & explanation
Correct answer: D - Likely violated NLRA Section 7 protecting wage discussions
Question 4
An organization offers competitive pay but has below-average engagement scores. This is consistent with:
- Herzberg's Two-Factor Theory - pay prevents dissatisfaction but doesn't drive engagement
- Maslow's hierarchy indicating employees have unmet self-actualization needs
- Equity theory showing internal pay compression issues
- Expectancy theory reflecting weak performance-reward linkages
Show answer & explanation
Correct answer: A - Herzberg's Two-Factor Theory - pay prevents dissatisfaction but doesn't drive engagement
Question 5
An HR manager is negotiating a salary offer with a top candidate. The candidate asks for $120,000. HR's range is $100,000-$115,000. The MOST effective negotiation approach is:
- Immediately offer the maximum of $115,000 to show good faith
- Accept $120,000 to avoid losing this qualified candidate
- Explore the candidate's underlying interests and alternative compensation options
- Counter with $110,000 and explain the budget constraints
Show answer & explanation
Correct answer: C - Explore the candidate's underlying interests and alternative compensation options
Question 6
A company is transitioning from annual performance reviews to continuous feedback. Managers are anxious about the change. Which change management model would BEST help address individual managers' readiness?
- Balanced Scorecard
- Porter's Five Forces
- ADKAR
- PESTLE Analysis
Show answer & explanation
Correct answer: C - ADKAR
Question 7
An employee completes a customer service training and scores perfectly on the post-training assessment but continues to provide poor service on the job. The training was successful at which Kirkpatrick level but failed at which level?
- Successful at Level 3 (Behavior), failed at Level 4 (Results) - the behavior changed but organizational outcomes were not achieved
- Successful at Level 2 (Learning), failed at Level 3 (Behavior) - the knowledge was acquired but not transferred to the job
- Successful at Level 1 (Reaction), failed at Level 2 (Learning) - the employee enjoyed the training but did not retain the content
- Successful at Level 4 (Results), failed at Level 1 (Reaction) - business metrics improved but employee satisfaction with training was low
Show answer & explanation
Correct answer: B - Successful at Level 2 (Learning), failed at Level 3 (Behavior) - the knowledge was acquired but not transferred to the job
Question 8
An employer has 45 employees at the employee's work location and 30 employees at another location 50 miles away. Does this employer meet the FMLA threshold?
- Yes - there are 75 total employees within 75 miles, meeting the 50-employee threshold
- No - the locations are too far apart to count employees together for FMLA purposes
- Yes - but only employees at the larger location are eligible for FMLA benefits
- No - FMLA requires at least 100 employees when spread across multiple locations
Show answer & explanation
Correct answer: A - Yes - there are 75 total employees within 75 miles, meeting the 50-employee threshold
Question 9
An employee earns $600 per week on salary and primarily performs data entry with no independent decision-making authority. Under the FLSA, this employee is:
- Exempt under the administrative exemption
- Exempt because they are paid on a salary basis
- Exempt under the computer exemption
- Non-exempt because they do not meet the duties test
Show answer & explanation
Correct answer: D - Non-exempt because they do not meet the duties test
Question 10
An employee works 45 hours in one week and 35 hours the following week. The employee is non-exempt. The overtime owed is:
- Zero - the hours average to 40 per week
- 10 hours of overtime for both weeks combined
- Overtime is not applicable because total hours are only 80
- 5 hours of overtime pay for the first week
Show answer & explanation
Correct answer: D - 5 hours of overtime pay for the first week